28 May 2010 | on Observations , Andrew McAfee , Content Management , content technologies , Gilbane analyst , Industry Analyst , Melissa Casburn , Randy Woods , Robert Rose , Social Media , speaker , Sue Ann Reed , web customer experience , Web Engagement , web experience
Last week was my first Gilbane conference as a Gilbane analyst, having in previous years only served variously as vendor booth bunny, guest speaker or panellist
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13 May 2010 | on Observations , Business , Content Management , Enterprise content management , Google; , Information technology management , Supply chain management , Technology
In the discussion of what ECM is, we've seen a few analogies lately of comparing ECM (Enterprise Content Management) with ERP (Enterprise Resource Planning)
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22 April 2010 | on Observations , API; , Computing , content author , Jon Marks; , open source product , Philipe Parker , Social Media , software developer , Software engineering , Web Engagement , Zahoor Hussain
Jon Marks (@mcboof) has set a challenge to vendors on his blog - to prioritize various elements of what makes a great CMS product, to choose
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12 April 2010 | on Observations , Blog software , Content Management , content management system; , Content Management Systems; , Industrial Revolution , Johnstone Press , knowledge worker , Philippe Parker , Roy Greenslade , The Guardian
Last week it was reported in the UK press that journalists for a local newspaper are going to strike over the implementation of a Content Management
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08 April 2010 | on Observations , Alterian; , Mediasurface; , The Gilbane Group , Twitter; , Web Engagement
As you probably know, last week I left Alterian, a marketing platform vendor (who just over 18 months ago acquired my previous WCM vendor employer Mediasurface)
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07 April 2010 | on Observations , analyst , LinkedIn , Social Media , Twitter; , Web Engagement
As a fresh new broom sweeps through my professional life as I transition from years of vendor representation to that of an analyst - I'
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01 April 2010 | on Gilbane , The Engagement Tier , Bill Zoellick , Blog , commentator , CRM; , Customer engagement , Frank Gilbane , Gilbane Group , passive consumption media channels , Social Media , social media revolution , web analytics; , Web Engagement , Web Experience Management
This post was originally published on the Gilbane Group blog, shortly after I started in April 2010 - that blog has now changed hands and many
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11 March 2010 | on CMPros , CMS , Community websites , Content Management , LinkedIn , Lisa Welchman , Online social networking , Scott Liewehr , Social Media , social media revolution , World Wide Web
Last week I was proud to be voted onto the board at CM Pros, to join a pretty new board under the presidency of Scott Liewehr
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03 March 2010 | on Observations , Content Management , Content Management Systems; , web content;
The perennial "what is a CMS" debate broke out this week, with a fairly innocuous tweet from Dirk Shaw, "I am sorry but
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