My informal personal blog, once called “Hovering Over the Back Button”, now, as I post on Tuesday’s it’s “Tuesday 2¢”
| on Observations, AT&T, Business, Facebook;, Google;, Internet memes, Klout, Marketing, Social Media, social media activity, social media presence, Twitter;, United States;, Viral marketing, YouTube
A lot is written about the risks your social media presence can have on your current or future career, the ill advised Facebook photo, a slightly
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| on Observations, Brian Sollis, content marketing, Feedburner, Google;, Joe Spolsky, mobile device, Robert Rose, Salesforce, Seth Godin;, Twitter;, web analytics;, Web Engagement
I’m sitting on my deck, the sun is out, I have a cup of tea resting on the broad arm of my adirondack chair. After
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| on Books, Consumer behaviour, Customer engagement, cxm, Jeffrey Hayzlet, Joe Pulizzi, Robert Rose, Seth Godin;, Web Engagement, web/customer engagement, Wem
It’s been a while since I wrote about a book on this blog, but I’ve just read Managing Content Marketing – The Real World Guide
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I have found this great app for my iPhone. It's a great newsreader, it pushes essential blog posts so I can catch up even
[ Read more ]| on Observations, Amsterdam, British Airways, enterprise software;, New York, The Netherlands, things social media, Truscott, Twitter;, United Kingdom;
Last week I had a splendid experience flying British Airways. I am shallow enough to admit that on this occasion "splendid experience" does indeed
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| on Observations, actor, airline, British Airways, Customer engagement, Market research, Marketing, online marketing genius, Psychometrics, Rich Hall, Statistical survey, United Kingdom;, United States;, web survey
If you don't know Rich Hall, he is an American comedian who's also done quite a lot of stuff on UK TV.
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In this post I would like to explore personality in content marketing and the digital customer experience, but I am going to start with my kettle.
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I don’t often talk directly about my day to day work here on this blog, but I’ve just come back from a management team
[ Read more ]| on Observations, Christmas, desperate search, Google;, Holiday bedlam, mobile devices, mobile phones, retail battle, retail experience, smart phone, smartphone
It is not quite the night before Christmas, I am standing in one of the big barn electrical stores and I have in my hand a
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