My informal personal blog, once called “Hovering Over the Back Button”, now, as I post on Tuesday’s it’s “Tuesday 2¢”
| on Customer Experience Management, Amazon, Brand, Business, Customer experience, Customer experience management, Digital Clarity Group, Marketing, Scott Liewehr
This post has been brewing for a few months, seeded by a bar conversation I had with Scott Liewehr from Digital Clarity Group a few months
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| on Blogging, blogs, content/product marketer, Google;, Information society, Internet, Internet culture, LinkedIn, Robert Rose, search engine;, Technology, the New York Times, Twitter;, writer
It may surprise you to learn that as a 'more occasionally than I would like' blogger and lets face it 'occasionally lapsed'
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| on Observations, Content Management Systems;, Facebook;, Klout, Social Media, social media professionals, Twitter;, web analytics;
Like just about anyone and everyone who writes about social media, I am going to jump in with a point of view on the reports that
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| on Observations, Business, Business marketing, business to business, CEO, Chief marketing officer, CRM;, iPad, Kim Feil, Marketing, Marketing operations, measurement systems, OfficeMax
Recently I was asked what is the biggest change for the CMO today. There is plenty written on this subject and trends that you can point
[ Read more ]| on Content Marketing, content creator, Facebook;, Social Media, the Facebook news, Web 2.0
I recently came across an article on the Business2Community blog that discussed conformity versus creativity in content marketing. It’s worth a read, but buried in
[ Read more ]| on Content Marketing, Business, content marketing, Customer, Engaging Times, Harry Langdon, HubSpot, Ivy Lee, Marisa Kopec, Marketing, Sales
As has been widely reported, Oxford Dictionaries' word of the year for 2013 is “Selfie” – the act of taking a photograph of yourself. As this
[ Read more ]| on Observations, Fast Company, Google;, Klout, Marty Neumeier, Nate Weiner, online article, online content, Robert Rose, search engines, Social Media, Theodore Levitt
Unfortunately my writing has taken me away from here - my own blog – as I have poured my creative juices into a column on Engaging Times
[ Read more ]| on Writing Portfolio
Wrote this article for Destination CRM (the online version of CRM Magazine) which looks at how the pressure for organizations to create more and more content
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| on Observations, advocate, Business, China, Customer, Customer engagement, Customer experience, Customer experience management, food, Google;, Marketing, Renren, Roberto Savvides, savvy web developer, Seth Godin;, Social Media, social networking site, United Kingdom;
Roberto Savvides manages The Regency, a “chippy” (a fish and chip shop) in Brighton (a seaside town in the UK). Roberto rolls up the sleeves of
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