09 March 2012 | on Observations , The Engagement Tier , AMEX , Blog , IMDB , Internet , Pulp Fiction , Scott Liewehr , Social information processing , Social Media , Social Web , Technology , Twitter; , United Kingdom; , web content;
In this post I would like to explore personality in content marketing and the digital customer experience, but I am going to start with my kettle.
[ Read more ]
20 January 2012 | on Observations , The Engagement Tier , CEO , Credibility , Customer engagement , enterprise software; , Facebook; , Popular culture , Twitter; , World Wide Web
I don’t often talk directly about my day to day work here on this blog, but I’ve just come back from a management team
[ Read more ]
13 January 2012 | on Observations , Christmas , desperate search , Google; , Holiday bedlam , mobile devices , mobile phones , retail battle , retail experience , smart phone , smartphone
It is not quite the night before Christmas, I am standing in one of the big barn electrical stores and I have in my hand a
[ Read more ]
27 December 2011 | on Writing Portfolio
In 2011 I published my last paper for The Gilbane Group and said hello to SDL and apart from regularly contributing to the SDL corporate blog,
[ Read more ]
12 December 2011 | on Uncategorized
In 2011 I published my last paper for The Gilbane Group and joined SDL. I then started to write regularly for the SDL blog, I also
[ Read more ]
06 December 2011 | on Content Management , Gilbane , Observations , Boston , broader social media , Computing , Content Management Systems; , cool web kids , Digital media , Massachusetts , Scott Liewehr , Social Web , speaker , tried and tested web content strategies , United States; , Vignette Corporation , web content; , website , World Wide Web
This week I had the pleasure of returning to an old haunt as I was asked to present at Gilbane Boston.
I say ‘old haunt’ as
[ Read more ]
03 December 2011 | on Observations , analyst , Cloud Computing Journal , Content Management , Facebook Inc , Facebook; , New York , Online social networking , Real-time web , Robert Rose , Scott Liewehr , Social Media , social media engagement , the Cloud Computing Journal , Twitter; , World Wide Web
This week I was at Gilbane Boston and as I gorged on the bountiful smorgasbord of ‘key takeaways’, inspirational quotes and great conversation at this CMS
[ Read more ]
02 October 2011 | on Observations , AOL , community tools , Computing , Content Management , content systems , early adopters social web , Facebook; , Geoffrey Moore , Google Inc. , Google; , Internet , internet adoption , internet users , online activity , Online social networking , Social information processing , Social Media , Social Web , Technology_Internet , Twitter; , Web 2.0 , World Wide Web
According to the latest Social Media Report by Neilsen (respected monitoring/research company) Americans are now spending more time on Facebook than they are on any
[ Read more ]
07 September 2011 | on Observations , Cocoa Cola CTO , Employee engagement , Employment , Facebook; , Microsoft; , Online social networking , Social information processing , Social Media , social networks; , Twitter; , Web 2.0 , web audience , World Wide Web
I admit, I have been neglecting this blog over the summer. It’s a combination of time spent writing elsewhere, a busy work schedule and a
[ Read more ]