My informal personal blog, once called “Hovering Over the Back Button”, now, as I post on Tuesday’s it’s “Tuesday 2¢”
| on Observations, Fast Company, Google;, Klout, Marty Neumeier, Nate Weiner, online article, online content, Robert Rose, search engines, Social Media, Theodore Levitt
Unfortunately my writing has taken me away from here - my own blog – as I have poured my creative juices into a column on Engaging Times and
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Wrote this article for Destination CRM (the online version of CRM Magazine) which looks at how the pressure for organizations to create more and more content
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| on Observations, advocate, Business, China, Customer, Customer engagement, Customer experience, Customer experience management, food, Google;, Marketing, Renren, Roberto Savvides, savvy web developer, Seth Godin;, Social Media, social networking site, United Kingdom;
Roberto Savvides manages The Regency, a “chippy” (a fish and chip shop) in Brighton (a seaside town in the UK). Roberto rolls up the sleeves of
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There are many different ways for businesses to go mobile. And while this may be good news for some organizations, others may be confused by the
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As you may have heard, SDL acquired mobile web solutions provider Bemoko to enhance the Tridion content management system. CMS Critic interviewed me about this acquisition,
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This is the third of a three article series, breaking CXM into three disciplines around customer, content and control. This article Control refers to the orchestration
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I originally wrote this article for MyCustomer.com. A web publication that focuses on customer intelligence, customer experience, marketing and social CRM. In it I outline
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Call the holistic practice of engaging customers via the internet WCM, WEM, CEM or CXM – there is essential business change required to really provide a consistently
[ Read more ]| on The Engagement Tier, campaign management, Computing, Digital Clarity Group, Facebook;, Google;, Internet, Internet Explorer, iPad, iPhone, mobile device, mobile devices, smart phone, smartphone, Tablet computer, Technology, Tim Walters, ubiquitous web, web analytics;, web content delivery, web designers, Web development
Ridiculous isn't it to say "IE first", yet in the olden days of web development when browser compatibility was no such thing
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